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24/7 Monitoring for Your
HVAC Systems

HVAC Performance Monitoring (HPM), gives you 24/7,
year-round HVAC performance monitoring and automatic
alerts if there’s an issue with your equipment that needs to be looked into.

Why Do I Need HVAC Performance Monitoring?

Enjoy the peace of mind that comes from knowing your home’s HVAC system is under watch even when you’re away — helping you keep your equipment in peak condition for longer. Air and Water Care HPM is part of our Air and Water Care Smarter Home service, which allows you to monitor and automate many home functions including your thermostat, door locks and lighting.

How Air and Water Care’s HVAC Performance Monitoring Works

Air and Water Care HPM monitors the performance of your HVAC system against the settings on your thermostat and sends a continuous stream of data to our servers using the Air and Water Care Smarter Home hub.

If your furnace or air conditioner takes too long to reach the pre-set temperature, stays on longer than it should or exhibits other unusual behaviours, our artificial intelligence identifies the issue, analyzes its severity and alerts our monitoring teams. You also get an alert notification through the Air and Water Care Smarter Home web portal, plus an email from our team that describes what’s going on.

If the issue is serious, one of our technicians will contact you to troubleshoot or book a service appointment as soon as possible.

Upgrade to a New Furnace or Air Conditioner with Monitoring Built-in

If you’re due to replace your furnace or air conditioner, consider renting through the Air and Water Care Smarter Advantage program. You’ll get brand-new, high-efficiency equipment at no up-front cost to you – with Air and Water Care HPM built right into the package.

Upgrading your heating & cooling through Air and Water Care Smarter Advantage gives you a triple benefit: high-efficiency heating/cooling, no-cost maintenance and round-the-clock HVAC performance monitoring – all for one low monthly price.

Why Choose Air and Water Care for Home Furnace Repair in Ontario?

When you choose Air and Water Care, you’ll get expert advice you can trust from one of our friendly, certified and professional technicians. You’ll also get

A fixed price quote upfront, including all parts and labour — no hidden charges

1-year parts and a 90-day labour guarantee for all repair work completed†

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A complete diagnostic and safety check of your heating equipment

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A comprehensive Home Care Report outlining the health of your heating equipment

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We service every make and model and can often fix your problem on the same day if you call before 5 p.m.*

With a 5 score on Google and 100% 5-star reviews, our customers agree that we work hard to deliver the best service

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A CUSTOMER COMFORT-FIRST APPROACH

Highly-Rated HVAC Company in Kitchener

5-STAR MAINTENANCE CLUB

Our Annual Maintenance Plan Keeps Your System In Check

With an Kitchener, Waterloo and surrounding areas 5-Star Maintenance Membership, you keep your heating and air conditioning system running efficiently year-round! Plus, enjoy all of these benefits:

10% Discount On Repairs

Priority Scheduling

Extended Warranty

Save Money Long-Term

Contact Your Local Kitchener Heating & Cooling Experts Today For Immediate Service

Don’t wait to get the help you need. Contact Air and Water Care today for immediate service and get your HVAC system running smoothly again. Our team of experienced and certified technicians is here to help you enjoy a comfortable home all year round.